CLEO TRAVEL

We are Cleo.

At Cleo we know that great vacations mean growing business. The key is to make it simple and satisfying.

This exactly was the key focus of Cleo Travel, when it was launched 10 years ago. A tourism software platform with a business logic that was developed interdisciplinary by IT, process and tourism experts to reduce the complexity of individual tours by intelligent software, interdisciplinary processes and algorithms. We map the entire value chain for individual travel. From the enquiry via the website to the tailor-made trip, from booking the service providers in the destinations to the preparation of travel documents and support during the trip. It is our passion to provide smart IT solution for the tourism market and make best in class solutions affordable for any travel company.

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TEL: +49 6221 653 079-0

Hello Cleo

Cleo Highlights

Deliver

Design unique travel experiences
without limits

Progress

Increase your business
instead your efforts

Succeed

All numbers and KPIs
under control

Smile

Let Cleo manage your processes
and let your staff focus
on your clients

Relax

Be sure that nothing gets lost
during your clients tour

Grow

Grow and Cleo growths with you

Cleo features

Tools for Marketing

Understand your customers for getting a better hit rate. Allow customers to compose individual tours themselves by a Cleo Tour Planer, integrated in your website. Cleo Questionnaire integrated in your website for fast and specific travel requests. Individual photo show based on chosen visit points. Surprise your clients with destination insights.

Remarkable Tour Generator

Cleo Tour generator generates complex offers based on customer inputs in minutes. Price, availability manager, risk management included. Smart IT based recommendation of hotels and experiences based on algorithm for customer fit and price risk calculation. Individual travel books, destination information and routes. Integrated booklet generator just on one click using your corporate design. Integrated customer communication. One point of customer information, history and profiling. GDPR conform.

Administrating Bookings

Simple to use EDI for DMCs, guides, experiences, partners to connect them to your processes. Developed for an intuitive collaboration between tour operators and destination partners. E invoicing including budget pricing controller for each tour and booking. Integrated communication and early warning tools. Reduces 90% of e-mails between tour operator and destination companies.

Value Control

Specify your Key Performance Indicator and track them in real time Cockpit Charts. Both on operational level and for upper management. Sales and success rate tracking by campaign and affiliates. Forecast and business projection. Make the maximum use out of your data.

Experiences for Users

Delight your customers on tour by using the Cleo App. All vouchers and related information in on the customers smartphone. Early warning features in case of local problem and risks. Route navigator to booked hotels and experiences.

Love the planet

Design travel experiences with CSR certified partners. Integrate CO2 compensation for flights rental cars and hotels in your offers. Specify your partners according to your CSR process program and offer your customers outstanding tours just based on your own criterieas. Track your annual CO2 compensation records.

We love our partners

“CLEO has been proved to be a user-friendly online booking system using simple and well-structured procedures. The status of each reservation is in different color, making CLEO an efficient and easy-to-use system. It, also, provides a two-way communication for both administrators and users, by allowing both sides to add comments in a booking and the relevant notifications appear in the system. In this way, an interactive environment and almost live communication with CLEO administrators is achieved.”

Kalliopi Panagiotopoulou - Incoming Department - TRIGILIDAS TRAVEL & HOLIDAYS

“CLEO may provide us a thorough picture of each booking, with all useful information being explicitly written. From the users’ side, we may upload any remarks or updates in order for the administrators to keep track of any booking. Any cancelation, modification can be easily found and the procedure followed is rather easy to be completed. Time saving, efficient and straightforward procedures for the users.”

Dimitra Siderea - Incoming Department - TRIGILIDAS TRAVEL & HOLIDAYS

"Our experience with the Cleo program has been very positive. The program is simple and efficient, as it reduces communication with agents and thus saves time. One of the important features of the program is the verification of details when confirming the reservation, which ensures accuracy. We definitely recommend Cleo!"

Blazenka Pakusic Prkacin - Incoming Department - elite.hr

"As a specialist for individual travel in the Mediterranean region, it is crucial for us to have maximum freedom in the design of our offers, while achieving the highest possible degree of automation and efficiency. Cleo has convinced us in both."

Ilona Hensel - Managing Director - Geotoura

„Cleo is a tool with which we can manage our FIT bookings very efficiency. We can easily keep track of the bookings. We see immediately where there are new bookings, the processing status of each booking and which invoices are missing. Invoices are entered via Cleo and placed in the payment run with our partner. Demands and overdue payments have thus been reduced to a minimum.“

Márcia Moreira - Operations Manager - Portgall

„We have been working with Cleo as an incoming agency in Italy for over a year. We appreciate the clarity of the bookings for individual trips. Hotels and additional services at a glance with corresponding cockpit chart. The process flows with our tour operator, who also uses Cleo, have become more efficient, error-free and the communication loops have been significantly reduced."

Carmela Marotta - Head of Bookings - Saistours Italy

personalized travel

Cleo Travel